Dear WCF Staff,
My son Jordan celebrated his 6th birthday this past Sunday at Windy City Fieldhouse. I wanted to make sure that I took the time to let you know what a fantastic job that your staff did throughout the entire process – from the planning stages, the day of execution to the clean up afterwards.
From the initial phone call, Alexis did a great job in helping me plan a perfect event. From walking me through what’s included, helping me choose the right options and activities and taking me on a tour of the facility to show me where, when and how each aspect would take place.
On Sunday, [the staff] who were assigned to our event met me at the door to help me get in all of my party supplies, set everything up and walk me through the flow of the event. He kept the kids engaged and enjoying themselves the ENTIRE time! Plus they were helpful and professional throughout the event all the way through helping me pack up my car and not having me clean up the facility at all.
Please know that this is the third birthday party we have thrown for our son over the years and your team by far blew the other experiences out of the water. I understand why Chicago Magazine voted you tops for Children’s Parties. We will be recommending your facility to our friends if they are looking for a place to throw a party. Besides, the last two days Jordan’s classmates have been coming up to me at school telling me much fun they had (and I have received several similar emails from parents). Thank you again for employing such a great staff and making it such a special day for my son.
- Tara B. Birthday Party Parent